Alfavita Newsroom
JUNIOR POSITIONS
Telephone Betting Operator (f/m), London
On behalf of a betting company based in London, UK we are looking for a Telephone Betting Operator who has good organizational skills and smart working methods.
Responsibilities:
- Manage & support customer’s requirements outside of bet placement
- Support and understand customer requirements and resolve any customer problems
- Support telephone betting specific duties and mail marketing campaigns
- Report any identified system faults and / or customer feedback as appropriate
- Create strong relationships with company’s customers, advising on all telephone betting products
The Candidates Profile:
- Excellent verbal, written and typing communication skills in English, plus two more European languages
- A good level of education (‘A’ Level standard)
- Knowledge of gambling and gaming markets
- 1 – 2 years of professional experience in betting – gaming sector
- Advanced knowledge of MS Office and Internet applications
- Able to work under time pressure and flexible hours
Application process:
- Detailed CV in English stating exactly duties responsibilities of every stated professional experience
- 2-3 lines description of your thesis
- A recent photo
- Language Certificates
- Scanned copies of degrees
- Reference letters, if available
Please send all the requested documents via e-mail to [email protected]
Bilingual Greek and Swedish Customer Support Specialist (f/m), Malta
On behalf of a betting company based in Malta we are looking for a Bilingual Greek and Swedish Customer Support Specialist with excellent communication skills.
Responsibilities:
- Provide & support customers with the best solution to their problems
- Recognize when problems must be escalated to second line support
- Be responsible for answering phone, email and chat queries from customers on daily basis
- Help to create a development plan to enable growth within the company
The Candidates Profile:
- Excellent verbal, written and typing communication skills in Greek and Swedish
- A good level of education (‘A’ Level standard)
- 1 – 2 years of professional experience in customer service
- Excellent communication skills
- Advanced knowledge of MS Office and Internet applications
- Able to work under time pressure and flexible hours
Application process:
- Detailed CV in English stating exactly duties responsibilities of every stated professional experience
- 2-3 lines description of your thesis
- A recent photo
- Language Certificates
- Scanned copies of degrees
- Reference letters, if available
Please send all the requested documents via e-mail to [email protected]
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